In order to obtain warranty service, please call the Canon Help Desk at , between 8 a. ET, Monday through Friday, and Saturday between 12 p. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale or invoice.
If shipping is involved, it is your responsibility to properly package and send the Product at your cost to the ASF, together with your dated proof of purchase and a complete explanation of the problem.
A Product covered by this limited warranty will be repaired and returned to you without charge by the ASF. Repairs not covered under this warranty will be charged to you at the then-current service rates of the ASF. If the problem cannot be corrected over the telephone, a Return Authorization Number RA will be issued to you. You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship-to location for the replacement Product street address only, no P.
You must also provide your major credit card number. Your credit card will be charged in an amount up to the cost of a new Product a if your defective Product is not received by Canon USA within 10 business days after you receive the replacement Product, b if the defects in the defective Product are not covered by this limited warranty; or c if the warranty period on the Product has expired or has not been sufficiently established by you by supplying the appropriate documentation.
After receipt of the replacement Product with instructions and a prepaid waybill , follow the instructions on how to ship the defective Product to Canon USA. You must return the defective Product in the shipping carton in which the replacement Product was packed, include the Return Authorization Number RA , a copy of your dated proof of purchase bill of sale , and a complete explanation of the problem.
Canon USA does not guarantee next business day service in the event of the occurrence of factors beyond Canon USA's reasonable control. The replacement Product you receive will be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty.
Web Support: interactive troubleshooting, e-mail technical support, the latest driver downloads, and answers to frequently asked questions www. ET, except holidays. This warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software.
Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty "Separate Warranty".
Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. The sole warranty, if any, with respect to such non-Canon brand item is given by the manufacturer or producer thereof. Regardless of which service option you choose, this warranty shall be void and of no force and effect if the Product is damaged as a result of a abuse, neglect, mishandling, alteration, electric current fluctuation or accident, b improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's operator's manual or other documentation, c installation or repair by other than authorized service representatives qualified by Canon USA who are acting in accordance with Canon USA's service bulletins, d use of supplies or parts other than those distributed by Canon USA which damage the Product or cause abnormally frequent service calls or service problems or e use of the Product with non-compatible computers, peripheral equipment or software, including the use of the Product in any system configuration not recommended in any manual distributed with the Product.
Nor does this warranty extend to any Product on which the original identification marks or serial numbers have been defaced, removed, or altered. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state. Trending from CNET. Download Now. Developer's Description By Canon. Click on the following links for the driver package readme info Full Specifications. What's new in version 1.
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